Both the web version and mobile app allow you to securely access your account information, change your personal information, manage notifications, update stored payment methods, view bills and payment history, and make payments.

The free, secure mobile app is available to download and install on mobile devices and tablets.

You do not have to download the mobile app to use the web portal.

You can view your energy use through the MyTriCountyTX web portal and mobile app.

On the website:

• Click "My Usage"
• Select "My Usage"
• Then select "Usage Explorer"

On the app:

• Select the "Energy Use" icon to view your energy use.

MyTriCountyTX shows all of your accounts, along with the amounts due for those accounts. You may make a payment to a single account or multiple accounts from both the website and mobile app.

If you have questions about any of your accounts, please reach out to our member service team online or call 817.444.3201

How do I set up mobile and email notifications?

• Log in to your MyTriCountyTX account
• Click on "Notifications"
• Click "Manage Contacts" to add or change your email address and phone numbers
• Enter verification code to activate
• Click on "Manage Notifications" to set up SMS and email alerts

How do I set up stored payment methods, such as credit card?

On the website:

• Click "My Profile"
• Click on "Manage My Stored Payment Accounts" and follow instructions

On the app:

• Select "Settings"
• Select "Stored Payment Accounts" and follow instructions