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Report My Outage

Reporting Your Power Outage

Report Outage

If you lose power, follow these steps before you report your outage

  • Check your breaker box or fuse panel. Reset any breakers or replace any fuses.
  • Check the main disconnect breaker at the meter base. Reset the breaker by turning it off, then back on again.
  • If possible, check to see if your neighbors are without power.

 

We have a few ways to report your outage. Let us know we need to dispatch a crew by

  • Texting OUTAGE to 25069
  • Using TCEC Connect
  • Using the online outage map. You will need your account information.
  • Calling 817.444.3201. Your call will be answered by our employees or automated answering service. If you can provide information, such as you heard a loud noise or your entire neighborhood is out, our employees will be able to restore more efficiently.

Tri-County Electric Cooperative's service territory touches 16 counties and serves over 131,000 meters. If we experience a widespread outage, our phone lines may be busy. We appreciate your patience and value your membership.

 

Members can track their outage on 

  • TCEC Connect
  • The online outage map

 

Our Facebook page is a great place to go to get updates, however it is not an effective way to report your outage. Please remember our social media is not monitored 24/7 and we may not post outage information for member safety and privacy.

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Aledo, Main Office

200 Bailey Ranch Road

Aledo, Texas 76008

Member Services

Call: 817.444.3201

Fax: 817.444.7679

 

Mail: 200 Bailey Ranch Road

Aledo, Texas 76008

 

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©2023 Tri-County Electric Cooperative Inc. All Rights Reserved.

  • My Cooperative
    • Member Service
      • Ways to Pay
      • How to Read my Bill
      • Fees & Charges
      • TCEC Connect
      • FAQs
      • Outage Texting
      • AirMedCare
      • Co-op Connections
    • About Tri-County EC
      • Service Territory
      • What is a Co-op?
      • 7 Cooperative Principles
      • Tri-County EC History
      • Management
      • Board of Directors
      • Director Elections
      • Capital Credits
      • Bylaws
      • Annual Meeting
  • Electric Service
    • Residential Service
      • Start. Transfer. Stop.
      • New Construction
      • Builders & Developers
      • Pool Permit Application
    • Commercial Service
      • New Commercial Service
      • Builders & Developers
  • Energy Solutions
    • Solar
    • Generators
    • Energy Efficiency
  • Outages & Safety
    • Outage Center
      • Outage Map
      • Report my Outage
      • Outage Safety
      • Street Light Outage
    • Safety Strong
      • Call Before you Dig
      • Safety Tips
      • Safety Checklist
      • Safety Quiz
      • Vegetation Management
  • Community
    • Scholarship
    • Youth Tour
    • Presentations & Demonstrations
  • Careers
    • Join the Family
    • Job Opportunities
  • News
    • Texas Co-op Power
    • Member Bulletin
    • News Room
    • Recipe Submission
  • Contact Us