Let us help you understand how your monthly statements work.
A indicates your Account Number, Statement ID, Board District and Bill Due date.
B shows your account information, including your name, service address and phone number. If this is not correct, please let us know.
C indicates your last bill and most recent payment made as a credit.
D indicates your current bill charges as one line item.
E shows your Account Balance, which is the total of current charges and anything owed from last month, current bill due date and if you are on Auto Pay. This also shows the disconnect date for the current bill amount only.
F includes information on the Customer Charge $15.00, and PCRF. A 5% late fee may be applied to balances not paid by the due date listed above in item E.
G shows your meter number, dates of service, beginning and ending meter readings for the period, your rate and kilowatt-hours (kWh) consumed.
H shows your current and previous billing information and 13-month kilowatt usage history so you can watch trends and electric consumption. You can track daily electric use online through the member portal and TCEC Connect.
I is the payment stub to be filled out and returned with mail-in payments or in-person payments. Learn more about paperless billing.