Service Charges

MEMBERSHIP FEE

Each applicant that becomes a member-owner contributes a $25.00 membership fee which is fully refundable when the member leaves our system.

NEW ACCOUNT INITIATION CHARGE

A $20.00 account initiation fee is made for processing an application for service, either at an existing location or a new location, except in those instances involving only a change in name where there is no change in the actual party responsible for the charges for electric service.

SECURITY DEPOSIT

If the credit of an applicant for any type of service has not been established satisfactorily to the Cooperative, the applicant may be required to make a deposit(s) before service is provided.

Increases in deposit amounts can be charged to Customer’s account(s) as provided for in the Cooperative’s Tariff for Electric Service.

Establishment of credit for permanent residential applicants may establish satisfactory credit by providing a letter of credit from a previous electric utility provider within the last two years and is not delinquent in the payment of any such utility service and during the last twelve (12) consecutive months of service did not have more than one occasion in which a bill for such utility service was paid after becoming delinquent and never had service disconnected for nonpayment.

TRIP FEE

Except as provided for in the Cooperative’s Tariff for Electric Service, the Cooperative shall charge $50.00 for each trip to Customer’s premises which is requested by the Customer or reasonably necessary under the Cooperative’s Tariff for Electric Service or standard operating practice (e.g., trip to Customer’s premises for connection, reconnection, trouble report investigation, or to make disconnection).

If a trip to Customer’s premises is made outside of the Cooperative’s normal working hours Customer shall be charged $80.00.

No charge shall be made to investigate an outage or service irregularity unless caused by Customer or Customer’s installation or equipment; then the Customer shall be required to pay actual costs as determined by the Cooperative.

AFTER HOURS CONNECTION

The member is billed $50.00 for the connection plus an $80.00 trip fee.

ACCOUNT HISTORY CHARGE

A $15.00 charge is made each time member requests and Cooperative provides a billing/usage premise history or analysis in excess of the latest 12 months.

DELINQUENT ACCOUNT FEE

The Cooperative may assess a one-time charge not to exceed five percent (5%) on each delinquent bill.

TEMPORARY SERVICE CONNECTION OR REMOVAL

  • Single phase service wire $40.00
  • Single phase service & meter $75.00
  • Single phase service, meter, & transformer $375.00

Connection and removal charges are made in addition to normal charges for use of temporary electric service. Charges not covered by these standard conditions are charges on the basis of an engineering estimate for the work required to provide service.

$40.00 will be charged to connect and disconnect single phase service and read a meter already installed, including an account initiation charge.

$75.00 will be charged to install and remove single phase service wires and a meter (demand or nondemand) and read a meter, including an account initiation charge.

$375.00 will be charged to install and remove single phase service wires, meter and transformer (up to 50 kva) on existing pole and read meter, including an account initiation charge.

COLLECTION LETTER CHARGE

A $30.00 charge is made for processing a registered or certified letter demanding payment for past due accounts.

RETURNED CHECK FEE

The Cooperative shall charge $20.00 for each check or other form of payment which is dishonored or returned to the Cooperative. Any customer having a check or other form of payment dishonored two (2) or more times in a 12-month period may be required to pay by cash, money order, or certified check.

METER TEST FEE

If Customer’s meter has been tested at Customer’s request and within a period of four (4) years the Customer requests a new test, the Cooperative shall make the test but if the meter is found to be within the accuracy standards established by the American National Standards Institutes, Inc., the Cooperative may charge the Customer a fee which reflects the cost to test the meter, however, this charge shall not be more than $15.00 for a residential customer.

METER TAMPERING

A $100.00 meter tampering charge is made for unauthorized reconnection or other tampering with Cooperative metering facilities or any theft of electric service by any person on Customer’s premises or evidence thereof by whomsoever done at Customer’s premises. An additional charge for the cost of repairs and/or replacement of damaged facilities, installing protective facilities or relocation of meter, and the estimated amount of electric service not recovered by meter, if any, is also made.

RECONNECT CHARGE

During regular business hours $20.00

The reconnect charge is made when Customer requests reconnection of electric service after having been disconnected in accordance with the Cooperative’s Tariff for Electric Service.

CONNECTION CHARGE

The Customer will be billed an additional $50.00 for new service connections made outside regular business hours.

DISCONNECTION FOR NON-PAYMENT

The $20.00 disconnect for non-payment charge is made when service to the Customer is disconnected for non-payment.

MAINTENANCE WORK

Charges for maintenance work will be made for maintenance to Customer’s facilities by Cooperative personnel when said work is agreed to by the Cooperative’s upper management staff. Charges for such service will be based on the Cooperative’s cost plus appropriate adders such as tax, freight, overhead, franchise taxes, ad valorem taxes, etc.

MISCELLANEOUS SERVICE CHARGES

Miscellaneous charges for miscellaneous services not covered by the standard condition or charges/fees outlined in the Cooperative’s Tariff for Electric Service will be based on the Cooperative’s cost plus appropriate adders such as tax, freight, overhead, franchise taxes, ad valorem taxes, etc.

Other charges for service may apply. Always contact your Cooperative for any questions regarding charges, fees, contributions-in-aid-of-construction, etc. The Cooperative’s fees and charges as outlined in its Tariff for Electric Service are subject to change with approval of the appropriate regulatory authority(s).